Popular questions

Many people ask similar questions prior to enrolling. The following questions and answers can help you learn more about the Fitness Courses College and our courses.

You can also contact our advisors on Freephone 0800 781 6188 or 01409 220 793 if you have any other questions or would like more information.

I have been enrolled for longer than 14 days and have decided that I no longer wish to complete my course. I would like to cancel my enrolment, how can I do this?

Our courses lead to recognised fitness qualifications.

The NCFE Level 2 Certificate in Fitness Instructing (Gym-Based Exercise) can lead to opportunities as a fitness instructor.

The NCFE Level 3 Certificate in Personal Training can progress your career and help you become a personal trainer.

The specialist conditioning for sports CPD courses helps you gain specialist skills to improve your clients’ conditioning in golf, football, tennis or road cycling. Plus, each course could enhance your earning potential.

Successfully achieve the NCFE Level 2 Certificate in Fitness Instructing (Gym-Based Exercise) qualification and you could become a Fitness Instructor. You will then be able to plan, deliver and evaluate safe and effective fitness instruction sessions in a gym.

Successfully achieve the NCFE Level 3 Certificate in Personal Training qualification and you could become a Personal Trainer. You will then be able to work with individuals or small groups, setting targets, creating specialised personal training programmes and supporting them to achieve the best results.

Successfully complete one or more of our specialist conditioning for sports CPD courses and you could become a fitness specialist, training individuals or teams to improve their fitness levels in golf, football, tennis or road cycling.

NCFE is a national Awarding Organisation. They design, develop and certificate recognised qualifications. Successfully completing our training and achieving NCFE qualifications can demonstrate to employers and clients that you have gained appropriate skills to the required standard.

NCFE courses at the Fitness Courses College lead to:

• The NCFE Level 2 Certificate in Fitness Instructing (Gym-Based Exercise) qualification
• The NCFE Level 3 Certificate in Personal Training qualification

Once you have achieved the NCFE Level 3 qualification, you will be eligible to complete one or more of our specialist CPD courses that can enhance your earning potential further.

Yes, the Fitness Courses College provide courses that lead to NCFE qualifications. You can therefore be confident that by enrolling with us, a reputable provider, you will be training for industry recognised qualifications.

The Chartered Institute for the Management of Sport and Physical Activity.

CIMSPA membership recognises your professional status, helps you achieve your career ambitions and gives you a range of additional benefits⁵.

In order to continue practising as a fitness professional it is very important to maintain your professional status and recognition through membership of the industry directory. Joining CIMSPA will also give you access to a host of fantastic membership benefits.

In order to gain the:NCFE Level 2 Certificate in Fitness Instructing and NCFE Level 3 Certificate in Personal Training qualifications, you will need to successfully complete a portfolio, and submit a recorded practical training session.

To achieve your chosen specialist conditioning for sports certificate, you will need to successfully complete a written case study.

At the Fitness Courses College, we aim to make training as flexible as possible.

You have the freedom to start your course as soon as you enrol, then progress at your own pace, fitting your training around any other commitments. Your progress then depends upon how much time you would like to commit to your course. As a guide, many learners are able to gain:

• The NCFE Level 2 Certificate in Fitness Instructing (Gym-Based Exercise) qualification in 157 study hours (approx. 3-6 months)*.
• The NCFE Level 3 Certificate in Personal Training qualification in 245 study hours (approx. 6-9 months)*.

You can choose from two payment options:

• Pay a deposit followed by monthly instalments**
• or
• Pay the total course fee in one sum

There are two ways you can enrol on our courses.

• To enrol by phone, please call Freephone 0800 781 6188 or 01409 220 793 and speak with our course advisors.
• To enrol online, please click here

Regular exercise is vital to our health and wellbeing. Adults are advised to complete 150 minutes of moderate intensity activity or 75 minutes of vigorous intensity activity every week¹.
Additionally, the Government and health professionals are also taking action by encouraging overweight people to get fitter.

As a fitness professional, you can benefit from people wanting the numerous advantages of regular exercise, and helping to transform their lives.

Our qualifications are ideally suited to people who wish to start or progress their career within the fitness sector. You could join a club or company, or become a freelance professional.

You will be able to help your clients:

• Lose weight
• Maintain a healthy weight¹
• Live longer
• Be happier and fitter
• Reduce their risk of diseases¹
• Improve their self-esteem¹
• Achieve their personal goals
• Plus much more

If you decide to become a fitness instructor, you will be able to help improve a clients’ fitness by organising and leading programmes through gym-based exercise.

If you progress your career to become a personal trainer, you will be able to set targets for your clients, create specialised personal training programmes and support them to achieve results.

If you successfully complete our conditioning for sports CPD courses then you could develop specialist fitness programmes that can help improve your clients’ fitness levels in their chosen sport.

While we do not set deadlines for completing assignments, we do recommend to students that they complete their course and portfolio within 2 years of enrolment – this is because our external awarding body, NCFE may review the qualifications and update the requirements when necessary.

If you have enrolled:

Within the last 2 years and still have your course materials; you are welcome to continue with your course by sending in your next assignment to us when you are ready. This will be marked by your tutor and returned to you, so you can continue with your studies as normal.

Between 2 - 5 years ago and still have access to your course materials, you may be asked to pay an additional fee if you’d like to continue with your studies. Please complete our resume course form to submit this request.
If you no longer have your course materials, you will be asked to pay an additional fee if you’d like to continue with your studies. Please complete our resume course form to submit this request.
Please note that the content and/or qualification may have changed since you enrolled to take into account new regulations or requirements; therefore your request will be reviewed in line with the rules set out by the awarding body and may not be available to resume after 2 years from your enrolment date. If the qualification is available, there may be an additional charge in order to complete your studies and we will advise you accordingly.

More than 5 years ago.
We are not usually able to accept course continuation requests unless they are under exceptional circumstances, you may wish to re-enrol or complete our resume course form in order to provide further details for your request to be reviewed.

We pride ourselves on providing courses that allow flexibility in learning and allow our students to study in their own time and at their own pace to fit in with their commitments in life.

In the event that your circumstances change after enrolment we are here to help and invite you to contact a member of our team to discuss the options available.

In many cases we are able to offer reduced/affordable payments which will allow you to continue with your studies (in line with the payments you make) until such time as your circumstances change.

For more complicated situations you may speak with the Student Liaison Officer who will work with you to find a solution.

For ease, we have created a dedicated secure payment link which allows you to make a card payment towards your course at any time.

www.fitnesscoursescollege.co.uk/pay

If you’d like to clear your balance or update your card with us, please refer to your enrolment confirmation for details of the payments due on your course and then visit our payment page to make a payment. If updating your card, you may select for the details to be saved for future payments.

If you’re behind on your payments, please don’t worry, we’re here to help and will be happy to help get you back on track. Please refer to any communications you have received from us with details of the payments due and visit our payment page to make a payment.

Yes, in line with the terms and conditions of enrolment you have 14 days from receipt of your materials to decide if the course is suitable for you; if the course is not suited to you, please return the materials you have received in good and perfect order to the address indicated on your paperwork within 14 days, we recommend that you return the materials using a recorded/trackable service.

If you have elected to pay by FCC Instalment plan, you may terminate your participation on the course at any time by giving 2 months’ notice in writing via our cancellation request form. In line with the terms and conditions of enrolment, any outstanding payments plus any due during the notice period will be payable.

If you have elected to pay by third party finance, the agreement is binding and no cancellation can be processed after 14 days from enrolment. If you are having difficulties in meeting the required terms of your finance agreement, please do get in touch with Deko on 0800 294 5891 as we are aware that they have options available to assist with financial difficulty, such as a payment holiday and flexible payment arrangements. We suggest that you contact them directly for further assistance regarding this and we are assured that they will be happy to help as they have with other students.

Only in exceptional circumstances will cancellation of the agreement be considered and supporting evidence will be required, you can outline your request via our cancellation request form.